Would your organisation benefit from FREE training to help clients struggling with their energy bills?
Do you work with low income and vulnerable households? Would your organisation benefit from FREE training to help clients struggling with their energy bills?
Over the past three years, fuel poverty charity National Energy Action Cymru has been delivering free fuel debt advice training to frontline workers across Wales as part of a multi-faceted project supported by SWALEC to help low income, vulnerable households struggling with their energy bills.
Our one-day Fuel Debt Advice in the Community training course is an ideal introduction for advice workers involved with clients who are in fuel debt or for the more experienced advisor as an update. It aims to give participants a clearer understanding of the pathways involved in resolving fuel debt and covers the main issues including payment options, responsibilities, billing and meter problems, and navigating energy suppliers complaints procedures.
NEA Cymru are in the process of reapplying for funding for 2015/16 and are seeking expressions of interest from individuals and organisations who feel that they would benefit from this training in the next financial year.
If you or your organisation would be interested in attending this training, please send your name and organisation contact details to Ben Saltmarsh, briefly stating why the training would be relevant to you/your organisation and how you assist low income and vulnerable households.
If you would like more information, please email Ben Saltmarsh or call on 029 2023 5831.