Currently I am the Chief Officer for AVOW which is the County Voluntary Council for Wrexham for the past 20 years during which time I have gained substantial understanding of the issues affecting Third Sector organisations. I am particularly interested in the way that organisations have been able to adapt during the Covid period and the ways in which we are now heading for a digital revolution across the sector – both internally around how we work and externally how we communicate and support people across our communities. I have experience in all elements of governance including- HR, Volunteering, Finance, Health and Safety, IT, looking after assets and grant applications.
Previously I have run my own business employing over 30 staff in a community setting gaining experience in project management, budget control, marketing, security, and retail IT systems. I have also worked as a freelance consultant for several County Council Economic Development projects advising on retail and town regeneration as well as for Charity Aids Foundation conducting Health Checks. I am committed to improving standards in the Third Sector and am an Investing in Volunteering Assessor assisting organisations gain the standard, as well as working for an IIP accredited organisation.
Why are you drawn to this area of work?
This is the first time I have been a Mentor with DTA but have known of the good work for several years. The concept of helping organisations identify their strengths and aspirations is key to developing a strong and vibrant Third Sector in Wales. Through the Mentor Support it will be possible to assist organisations develop their vision in partnership with the beneficiaries and community members.
Working and volunteering in the Third Sector at times can make people feel they are the only ones with a particular problem or issue but, this is often not the case. Having a Mentor will bring knowledge to organisation to help them realise their mountain may be someone else’s mole hill as they have already overcome the issues.
Having been a trustee of several organisations over the years I have gained the insight from both side of the coin – organisations needing assistance as well as being someone who has provided support. Organisations I have been involved with have included Children and Young People, Aging Well Groups, Young People who are excluded/NEETs, Faith based committees and grant making bodies. Each of these brings with it a different set of skills that I will readily share as a Mentor.
What is your vision of your region in 2050?
The challenges of Covid have fast tracked everyone into digital communications at an unprecedented rate. The move to a broader range of digitisation will rapidly move many organisations into a position of strength from holding more and more data on the people being helped – lots of organisations will fall by the wayside as they do not react quickly enough. In less than 3 years Chatbots and avatars will be a norm to do initial engagement – the use of AI to predict demand and deal with frequently asked issues will become common place freeing up personnel time for important face to face work.